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This store has earned the following certifications.
Mauviel is the leading cookware manufacturer for professional and household chefs worldwide. Our commitment to excellence in French craftsmanship is evident in every product we produce.
The M'ELITE collection is designed for induction, solid, and lasting use. This range is highly performant, featuring a five-layer construction. This innovative design combines stainless steel, three successive layers of aluminum, and an exterior layer of ferritic stainless steel. This unique alloy ensures perfect conductivity, facilitating a rapid and uniform distribution of heat throughout the product. The 2.6 mm thickness heats and cools efficiently, providing superior cooking control.
Our cast stainless steel handles remain cool during use, offering a comfortable gripping experience. Every shape in the M'ELITE range includes a pouring rim. For optimal care, hand-washing is recommended only. It is not dishwasher safe.
The M'ELITE cookware can be used on any cooking surface, including gas, electric, halogen stovetops, induction, and even in the oven. Oven-safe, including use under the broiler, these versatile pieces make your cooking experience more convenient and enjoyable.
To maintain your M'ELITE cookware, avoid prolonged use at high heat and do not leave an empty pan on a heated burner for an extended period. Do not use metal utensils on the non-stick cooking surface. Rustic cleaning methods, such as scouring pads, steel wool, abrasive cleansers, bleach, and oven cleaners, are not recommended and can scratch or damage your cookware. Misuse of your cookware will void your warranty. Exposure to bleach can erode the stainless steel interior.
Our M'ELITE products have superb conductivity, requiring cooktop knobs or controls to be used at approximately 60% capacity. This means when set to a level of 10, use them at about 6. Maintaining this practice ensures optimal performance and longevity of your cookware.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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